In accordance with local laws, pet licences are mandatory in the Town of Greater Napanee. In fact, licences are mandatory in nearly every community across North America. Why? Because licences help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for the Town of Greater Napanee to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.
The fastest and easiest way to license or renew is right here. You'll create a profile for your pet, upload any necessary documents, process your licence registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card. Each year, you just need to log in to your existing account and renew - it's super easy!
In person licensing is available at the following location(s) however it's important to know you will still receive your tag in the mail:
Don't forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.
Town of Greater Napanee Office:
99 Advance Ave, Napanee, ON K7R 3Y6
Roblin Gas Bar:
3243 Lennox and Addington County Rd 41, Roblin, ON K0K 2W0
If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!
Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the check should be made out to, where it should be mailed, and any required supporting documentation.
If you're having trouble licensing online and need to get your registration processed in a hurry, you can give our customer care team a call and they may be able to process your pet licence over the phone. Note that we can only accept credit cards and Visa/Mastercard debit as payment.
DocuPet Customer Care: 1-855-249-1370
Hours of Operation: Monday to Saturday (excluding holidays) between 9:00 am and 9:00 pm EDT and Sunday between 11:00 am and 7:00 pm EDT
Pet licences are required for all dogs living in the Town of Greater Napanee. Licences are available for 1 and 3 year terms and must be renewed prior to the expiration date. You will receive reminders from us about upcoming licence expirations via mail, phone, and email.
| Dog Licence | Fee |
|---|---|
| Altered/Intact | $20.00 |
| Dog Licence | |
|---|---|
| Altered/Intact | $20.00 |
All pets over the age of 12 weeks are required to be licensed.
The Town of Greater Napanee provides licensing services for the following areas: Town of Greater Napanee
You may renew your pet's license within 45 days of your pet's current license expiration date. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.
Please visit the Town of Greater Napanee in person as kennel licensing is not processed through DocuPet. They are located at 99 Advance Ave, Napanee.
Refunds may be granted for a licence if a pet passes or is returned within 30 days of the licence purchase.
Licences expire exactly 365 days from the licence start date. If you renew prior to the upcoming expiration date, your pet's new licence will start the day after expiration, not on the date of purchase.
You may license in person at the Town of Greater Napanee located at 99 Advance Ave, Napanee.
Partners typically receive licensing records from third party locations on a monthly basis. Once the licensing records have been picked up a member of your community's licensing team will upload the license record within 14 business days. Please reach out to your community directly to check on the status if you purchased a license and don't see the records reflected in your online account within 60 days of the purchase date.
Licences are required to be renewed prior to the expiration date each year.
Visit this page for licensing options and fees.
There are no senior rates to licence your pet.
For all online orders a processing fee is applied on license purchases at a rate of 2.9% plus $0.30 per transaction.
Please visit the Town of Greater Napanee in person if you are qualifying for this rate for the first time. Once the team there verifies your designation you will be able to renew online in future years.
No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee.
A fine up to $125 may be charged for failing to comply.
If you are moving please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving you’ll still be able to keep your pet's tag and access your pet's online account. However, your current licence may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.
Please get in touch with the Town of Greater Napanee at 613-354-3351.
You are allowed for a maximum of 3 dogs per dwelling.
Unless your dog was obtained prior to DOLA coming into place, the following breeds are banned: Pit Bull Terriers, Staffordshire Bull Terriers, American Staffordshire Terriers, and American Pit Bull Terriers.
Visit https://www.greaternapanee.
The following species are required to be licensed: Dogs.
Visit our DocuPet Help Desk for more information.