Keep your dog safe.
Did you know you must renew your dog's licence every year? Renewing a licence only takes a few minutes.
By maintaining a valid licence for your dog, you're doing your part to help support your local pet community, and ensuring your own dog is well looked after should they ever find themselves lost.
The Town of Greater Napanee's dog licensing partner, DocuPet, offers an innovative approach to tags by making them fun and functional. If your dog's licence is up for renewal or expired, you’ve likely heard from us. Please don’t hesitate to get in touch with our team if you have any questions or comments. We’re here to help!
Ready to renew? Here's how.Get Started
New to licensing? Avoid the fine and get started today.Learn More
Top 4 FAQ about renewals
I've licensed my dog in the past, but never online. What do I do?
Best-case scenario, this year you'll renew online and create your pet's full profile. You'll need to use the link provided in our email communication to you, or your activation code, to access your DocuPet account. No matter when or how you licensed in the past, if you have ever held a dog licence in the Town of Greater Napanee, you have an account with us. Your activation code can be found:
- In the letter that was sent with your original tag order if you licensed offline.
- In any and all renewal reminder letters.
- By calling or emailing our helpful customer service team.
Remember, if you previously provided an email address when licensing your dog, you will have received one or more emails from us with a link to access your online account.
Of course, if you wish, you can continue to license offline. Learn how here.Offline Licensing Options
Why do I have to renew my dog's licence every year?
Cities and towns provide a lot of great services to help keep our communities safe and when it comes to pets, it's easy for things to quickly become out of control. Town officials are responsible for everything from animal control and dog rescue, to maintaining dog parks and town trails. You do your best to keep your dog safe and happy but we all know, accidents happen. A licence allows town officials and your fellow citizens to identify an animal, contact their owner, and make decisions that are in the best interest of the pet.
How do I purchase a designer tag?
Login to your account and complete your license renewal to be presented with our deisgner tag options. You can also call DocuPet or visit the Town of Greater Napanee and a member of our team will help you out. You can purchase additional desigher tags any time of the year as well!
Wondering when your new tag will arrive?
Typically tag shipments are received in the mail 8-10 business days after your order is processed. You can login anytime and access your profile and not to worry, town records will show your dog has an active licence.
Get the most out of your DocuPet Program
Our mission at DocuPet is to provide a safe and happy home for every pet. This starts with licensing, but it doesn't end there.