3 Easy Ways to License Your Pet!

Have you previously licensed a pet?

If you’ve ever licensed before with the Town of Greater Napanee, we likely have your record on file.

Create a New Account

About You


This is the information you'll need to login to your online account and renew your pets' licences in the future.

In order to take advantage of all of DocuPet's awesome services, please read and accept our terms and conditions: DocuPet Terms of Service (Opens in a new tab)

Contact Details


It's important to keep your contact information accurate. If somebody finds your pet, this is how we'll get in touch!

Licensing Address


Enter your pet's primary home address. It's important this address is accurate and always up to date in the event that your pet ever becomes lost.

Mailing Address


Your mailing address is where we send your tags and membership package. If this is different from your licensing address, uncheck the box and enter the address.

Your Pets' Information


Enter your pets' information here. Click "Add Pet" to add an additional pet; click "Remove Pet" if you've accidentally added one too many.

Add Pet

Click here

step

1

Give us a call

If you would like to license over the phone, give one of our helpful customer service representatives a call at 1-855-249-1370. Our customer service hours are 9:00 AM - 8:00 PM EST, Monday through Friday.

Please note we are only able to accept credit card (Mastercard, VISA, VISA Debit or American Express) payments over the phone.


step

2

Our representatives will help complete your registration

Our representatives will enter the required information into our system on your behalf. You will be required to pay a fee for each of your pets' licences as per the fee schedule below.

You will also be sent an email with a receipt and link to activate your online account where you can upload more information about your pet. If you do not have an email address your activation code will be mailed to you along with your tag. Please note that you will need a valid email to setup your online DocuPet profile.


step

3

Keep your dog safe

Once you receive your pet's tag in the mail in approximately two weeks time, make sure you attach it to their collar. It's also important to ensure your pet's online profile is complete and up to date and that you're familiar with DocuPet's Lost Pet Service in the event that your dog ever goes missing.

step

1

Download or pick up a registration form

If you would like to mail your registration form or complete it prior to arriving at a vendor location, you can download and print our offline form.

Download Offline Form

Otherwise you can visit one of the vendor locations below to pick up a form and license in person:

  • Town of Greater Napanee Office
    12 Market Square
    Napanee
  • Pet Panache Pet Store
    21 Dundas Street West
    Napanee
  • Roblin Gas Bar
    3243 Highway 41 North
    Roblin
  • Richmond Grocery
    311 Bridge Street West
    Napanee
  • Dog Pound
    53 Community Road
    Napanee
  • Camden Variety Store
    425 Camden Road
    Napanee
  • Critter Comforts
    113 Richmond Blvd
    Napanee

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2

Complete the registration form

First time licences require you to provide basic details about your dog as well as your contact information. This not only allows us to ship you your pet's tag, it's also used to reunite you with your dog if they are ever lost.

You will be required to pay a fee for each of your pets' licences. Please see the fee schedule below.

We only accept cheques, Visa and MasterCard by mail. If you are visiting the humane society in person, you may pay by cash, cheque, debit or credit card. Please make all cheques payable to DocuPet.

Mail your form to:

2 Gore Street
Kingston ON K7L 2L1

OR drop it off at the address listed above.

After your registration and payment has been received and processed our records will be updated to reflect an active licence status and your tags will be shipped within one business day from being entered in our system.

It is important to note that mailed applications are not always entered into our system immediately and this will often delay the shipment of your pet's tag. If you would like to ensure your pet's licence application is processed right away please license online, at the town office, or by phone.

You will be sent an email with a receipt and link to activate your online account where you can upload more information about your pet. If you do not have an email, your activation code will be mailed to you along with your pet's tag. Please note that you will need a valid email to setup your online DocuPet profile.


step

3

Keep your dog safe

Once you receive your pet's tag in the mail in approximately two weeks time, make sure you attach it to their collar. It's also important to ensure your pet's online profile is complete and up to date and that you're familiar with DocuPet's Lost Pet Service in the event that your dog ever goes missing.