Pet licensing in Greater Napanee | Create a New Account

3 Easy Ways to License Your Pet!

Have you previously licensed a pet?

If you’ve ever licensed before with the Town of Greater Napanee, we likely have your record on file.

Create a New Account

About You

This is the information you'll need to login to your online account and renew your pets' licences in the future.

First Name

Last Name

Email Address

Verify Email Address

Password

Verify Password

In order to take advantage of all of DocuPet's awesome services, please read and accept our terms and conditions: DocuPet Terms of Service (Opens in a new tab)

I have read and accept the DocuPet Terms of Service.

Contact Details

It's important to keep your contact information accurate. If somebody finds your pet, this is how we'll get in touch!

Primary Phone

Mobile Phone

Work Phone

Licensing Address

Enter your pet's primary home address. It's important this address is accurate and always up to date in the event that your pet ever becomes lost.

Start typing your address to search

Civic/House Number

Street Name

Unit/Apartment/Suite

City

Province

Postal Code

Mailing Address

Your mailing address is where we send your tags and membership package. If this is different from your licensing address, uncheck the box and enter the address.

My mailing address is the same as my licensing address.

Civic/House Number

Street Name

Unit/Apartment/Suite

Additional (PO Box, etc.)

City

Province

Postal Code

Your Pets' Information

Enter your pets' information here. Click "Add Pet" to add an additional pet; click "Remove Pet" if you've accidentally added one too many.

Add Pet

Click here

Cancel

Name

Breed

This dog is a pit bull terrier, Staffordshire bull terrier, American Staffordshire terrier or American pit bull terrier.

I agree to all of the following statements:

I/WE agree that the dog will be leashed and muzzled at all times when not securely enclosed within our property
I/WE certify that the dog has been spayed/neutered
I/WE agree to abide by all rules and regulations as per the (Dog Owners' Liability Act) as amended from time to time
I/WE certify that we have owned the restricted breed dog prior to August 29, 2005 and/or the restricted breed dog was born in Ontario prior to November 28, 2005

Colour

Date of Birth

Approximate Age

I don't know the exact date of birth

Gender

Spayed/Neutered

Is Microchipped?

Microchip Number

Veterinarian/Clinic Name

Veterinarian Phone

Veterinarian

My veterinarian isn't listed.

Need to know

Wondering when your pet tag will arrive?

Glad to see you’re eager! Typically pet tags are received in the mail 10 to 12 business days after your order is processed. You can login any time and access your profile on greaternapanee.docupet.com and not to worry, our records will show you have an active licence.

Added a new pet to your family?

Congrats! If you’ve never licensed before, you’re in the right place. If you’ve licensed in the past you can add your new pet through your existing account.

Add Pet to Existing Account

step

Give us a call

If you would like to license over the phone, give one of our helpful customer service representatives a call at 1-855-249-1370. Our customer service hours are 9:00 AM - 8:00 PM EST, Monday through Friday.

Please note we are only able to accept credit card (Mastercard, VISA, VISA Debit or American Express) payments over the phone.

step

Our representatives will help complete your registration

Our representatives will enter the required information into our system on your behalf. You will be required to pay a fee for each of your pets' licences as per the fee schedule below.

Licence Type	Fee
Altered/Intact	$20.00
Replacement Tag	$5.00

You will also be sent an email with a receipt and link to activate your online account where you can upload more information about your pet. If you do not have an email address your activation code will be mailed to you along with your tag. Please note that you will need a valid email to setup your online DocuPet profile.

step

Keep your dog safe

Once you receive your pet's tag in the mail in approximately two weeks time, make sure you attach it to their collar. It's also important to ensure your pet's online profile is complete and up to date and that you're familiar with DocuPet's Lost Pet Service in the event that your dog ever goes missing.

step

Download or pick up a registration form

If you would like to mail your registration form or complete it prior to arriving at a vendor location, you can download and print our offline form.

Download Offline Form

Otherwise you can visit one of the vendor locations below to pick up a form and license in person:

Town of Greater Napanee Office
12 Market Square
Napanee
Pet Panache Pet Store
21 Dundas Street West
Napanee
Roblin Gas Bar
3243 Highway 41 North
Roblin
Richmond Grocery
311 Bridge Street West
Napanee
Dog Pound
53 Community Road
Napanee
Camden Variety Store
425 Camden Road
Napanee
Critter Comforts
113 Richmond Blvd
Napanee

step

Complete the registration form

First time licences require you to provide basic details about your dog as well as your contact information. This not only allows us to ship you your pet's tag, it's also used to reunite you with your dog if they are ever lost.

You will be required to pay a fee for each of your pets' licences. Please see the fee schedule below.

Licence Type	Fee
Altered/Intact	$20.00
Replacement Tag	$5.00

We only accept cheques, Visa and MasterCard by mail. If you are visiting the humane society in person, you may pay by cash, cheque, debit or credit card. Please make all cheques payable to DocuPet.

Mail your form to:

2 Gore Street
Kingston ON K7L 2L1

OR drop it off at the address listed above.

After your registration and payment has been received and processed our records will be updated to reflect an active licence status and your tags will be shipped within one business day from being entered in our system.

It is important to note that mailed applications are not always entered into our system immediately and this will often delay the shipment of your pet's tag. If you would like to ensure your pet's licence application is processed right away please license online, at the town office, or by phone.

You will be sent an email with a receipt and link to activate your online account where you can upload more information about your pet. If you do not have an email, your activation code will be mailed to you along with your pet's tag. Please note that you will need a valid email to setup your online DocuPet profile.

step